The total current price of the kit including any other material which can be downloaded from this site is shown in shopping cart. Each kit content is clearly described in the product description section of this site
Prices are subject to change without notice.
The orders with payment (kit total price plus delivery expenses, no additional Pay Pal fees) should be performed via Pay Pal system through “Add to Cart” button. There is no price discount when buying multiple kits and they will be sent as separate packages each with the corresponding shipping prices. The reason is that we are sending kits as a “small parcel”. When the weight and price increase above certain limits the “normal parcel” category must be used which is more expensive since the minimal price is for 2 kg weight. There are also customs alleviations (for non EU countries) when the price of the parcel is below certain limits. If you want to use other ways of delivery or to send all items into a single parcel you should send an email to firstname.lastname@example.org and wait for the confirmation from us. Usually in this case we will send a Pay Pal invoice for the due payment. If you want to use other ways of payment (e.g. bank transfer) we will send you a proforma invoice.
The price of shipping of a single kit as a “small parcel” (airmail, with priority, not insured, registered mail) is shown in shopping cart. This price is “flat rate” and is the same all over the world. For multiple kits orders we will send each kit as a separate parcel.
This is the standard international post-office service. The parcel usually needs between 5 and 15 days to arrive for Europe and slightly more for the rest of the world. After the dispatch we will send the parcel tracking number by an email to email address obtained from the PayPal order. Some customers do not use this address for correspondence and rarely read it. Please check your email content after the purchase.
We can track only that the parcel has left Bulgaria. Check at http://www.track-trace.com and enter at Post/EMS field your tracking number. The message “Insert item into bag (Otb) ” means that the parcel is ready to be loaded on the airplane to certain destination. This is the last message (with date and time) from this web site. Our commitment for the shipping ends at this point.
In some countries the incoming parcel can also be tracked on the website of the National Postal organization so the next step is to check at your national post site for the arrival. Probably you can do that also on the site of http://www.track-trace.com . Choose the destination country from the drop down country list.
All expenses due to any problem with the post office service after the parcel has left Bulgaria are to the customer. In the case of lost parcel we will provide you with proof that the parcel was delivered and with the tracking number that it has left the country – otherwise we will send another kit. There will be no official commitment by us for lost, damaged or delayed parcels after the parcel has left Bulgaria but in any case we will try to solve such problems in informal ham spirit style. If someone wishes to use courier service that can be negotiated with emails to email@example.com. Currently the orders are dispatched from our office within 7 working days.